Update 3/1/2023:
We are now open for in-person meetings! We have masks at the office if you would prefer one.
Update 12/20/2022:
Wow, it's been a year since there's been an update to our COVID procedures. This shows how long COVID has lingered and had us live in limbo. We want to continue to remain respectful to all of our clients, while balancing a new normal.
One of the huge benefits of a global pandemic, is how quickly it allowed everyone to adapt to new norms. Remote working and remote meetings have shown to be productive for us, so we will continue to provide them. However, we also realize how reading about the Seven Wonders of the World is nothing like experiencing it yourself, there is just no substitute for a face-to-face meeting. We will continue to offer Zoom and phone meetings, but starting March 2023, we will start accepting in-person meetings in our office.
Update 12/10/2021:
Everytime covid seems to be in better control, something comes up. Most recently, it's the new variant, omicron. While the effects of omicron are not well understood yet, we feel it's best to err on the side of caution.
Thankfully, by now, our office and our clients have all adapted well to non in-person communication. Therefore, we will continue to work remotely and evaluate when we will return to the office.
Update 4/6/2021:
Finally - we have hope in the fight against COVID! We seem to have a better control over COVID as vaccines are being administered around the world. There seems to be a light at the end of the tunnel!
Despite positive advances in the fight against COVID, we will still be very cautious since Donna had a baby in February and Jennifer will be having her baby in May. As long as COVID cases continues to decrease (as we expect it to be), we are eagerly anticipating to return back to the office on 1/1/2022!
Until then, we will continue to work remotely to support you and your families finances!
Update 11/11/2020:
As the weather cools and holiday festivities begin, experts are expecting a second wave of COVID cases across the nation. In some areas, that has already started! While we have missed going into the office and interacting with others, we have decided to continue working remotely until futher notice.
We hope you and your family are healthy and safe this holiday season!
Update 10/5/2020:
As conditions in Orange County, California continue to improve, schools are starting to reopen and "normal" seems to be within arm's reach! We are cautiously optimistic that we can return back to the office sometime before the end of 2020, however there are currently no plans yet. It's likely that staff will resume working from the office before we start meeting with clients in-person.
We will contnue to keep you updated as cconditions evolve. In the meantime, we love connecting with you via phone and Zoom!
Update 7/28/2020:
Cases in Orange County, California seem to be starting to hit a plateau (*fingers crossed!), but with the threat of a second wave and flu season, we will continue to work remotely until further notice. It is likely that at this rate, we will not be returning back into the office until sometime fourth quarter of 2020.
In looking for the silver lining of this pandemic, it's been a blessing to have been forced to work remotely and navigate how to be most productive while out of the office. We are proud that we have been running essentially "business as normal" to our clients for the last few months.
While in-person meetings are currently not available, we continue to welcome and encourage phone and Zoom meetings!
Update 5/11/2020:
We will continue to work remotely until further notice. However, as California enters Phase 2 of Governor Newsom's 4-phase plan, we are gauging when to move out of our homes and back into the office.
For the safety of our clients and employees, we will likely not be conducing any in-person meeting until a few weeks after we return to the office. This will be a moving target since we haven't determined when to return to the office. We will keep you informed when we have a date and will update the availability on our online scheduling calendar. In the meantime, we have opened up our availability to schedule phone and Zoom meetings.
Update 3/31/2020:
Since CA Governor Newsom extended the Stay at Home Order until 5/1/2020, we will continue to work remotely until further notice.
We will not be meeting clients in-person until May 25 (subject to be extended, if necessary). We have opened up our availability to schedule phone meetings and we also have the capabilities to use Zoom, a video-conferencing service.
Mail will be collected once a week. To expedite processing, we will try to email paperwork, if possible. Phones will be answered at a minimum, on weekdays between 9:30am – 1:30pm. Emails will continue to be replied by the end of the next business day.
While we strive to be "business as usual", please expect that things might move slower. In these unprecedented times, please expect the possibility of delays.
Thank you for your patience as we all go through this together. Stay safe!
Update 3/23/2020:
Since we moved to working exclusively remotely the night of Tuesday, 3/17, Governor Newsom announced the Safer At Home Order on Thursday. Talk about being just one step ahead!
Due to the Order, we will only be retreiving mail from the office once a week. Thank you for your patience during this time.
3/17/2020:
It seems every day the mandate on what we can and cannot do is getting less permissive. At this rate, it’s not unlikely that Orange County, like other jurisdictions will be on lockdown. Even in the course of writing this email, the Orange County Health Officer sent out a new Order. We would much rather be one step ahead, than one step behind. To protect our staff and clients, we have and will implement the following Business Continuity Procedures: (These are specific to Financially Yours Advisory Services, our 3 employees, and our clients.)
We have been wiping down frequently touched surfaces at the start and end of each day.
We have changed our work schedule to avoid having more than 2 people in the office at one time.
We have been making plans to be able to work remotely.
We will not be meeting clients in-person until April 20 (subject to be extended, if necessary). We have opened up our availability to schedule phone meetings and we also have the capabilities to use Zoom, a video-conferencing service.
** If you currently have an in-office meeting scheduled, we will be contacting you to make other arrangements.
We will officially work remotely, as of 3/18/2020 through 3/31/2020 (subject to be extended, if necessary).
Mail will still be collected, though much less frequently. Phones will be answered at a minimum, on weekdays between 9:30am – 1:30pm. Emails will be replied by the end of the next business day – this remains the same. Please note that the quickest way to get a hold of us is through email.
I’m sure you have already started to see the impact of having less workers in the workforce. Whether more employees are working remotely or not at all due to the nature of their job, things are just moving slower. Similarly in financial services, we are noticing that requests are taking longer than normal to be processed. In these unprecedented times, please expect the possibility of delays.
We look forward to the days where we can give hugs freely again. Until then….stay safe and be well!
